Management and Consulting Services
Computer Department Management
Offload your computer problems entirely. Your
business isn't computers. Why should you have
to wade through the technical details and problems
of computers, networks, and related systems?
Spend your time growing your business and leave
the computer problems to an organization that
specializes in computers, networks, and the people
who make them work.
Viking Waters' Information Systems executives
have been involved with computers and systems
for decades. We have the background and experience
to give you a lean and effective information organization.
If you're just setting up your Information Systems
department, we can do it for you. We'll help you
decide what you need, hire and train your personnel,
and even hire and train our replacement if you
want to eventually keep all the work "in
For those who don't ever want to deal with computers,
networks, and the other technical problems that
can bog your management down, we offer long-term
relationships that will keep you well served for
years to come.
Got a large project and no one to manage it?
Outsource it to someone with years of project
Get immediate leadership relief for such projects
as: programming, network configurations and reconfigurations,
wireless network upgrades, hardware/software upgrades,
documentation, manuals, procedures, new hardware
or software installation and training, website
creation and upgrade.
You hate surprises. So do our project managers.
You'll get experienced project managers who will
work closely with your organization to make sure
that you get exactly what you need. You'll be
kept in the loop with regular reports and face-to-face
meetings so you'll know exactly what is being
done, where the project is, and how well its going.
A team leader is actually a smaller version of
a project manager. The difference is that a team
leader is a "hands on" person with the
same set of skills and abilities that the members
of the team have. The team leader is usually more
experienced than the average team member and has
some management abilities as well. A good team
leader will not only guide the team, but will
transfer knowledge to the team members as well.
Come to Viking Waters for team leaders with extensive
expertise in programming, network configurations
and reconfigurations, wireless network upgrades,
hardware/software upgrades, documentation, manuals,
procedures, new hardware or software installation
and training, website creation and upgrade.
It would be nice to have in-house experts available
for every computer and data processing problem
that comes around, but that's impractical and
would be very expensive. When you think of venturing
into new territory, going outside your organization
to get the best advice possible is the most cost-effective
thing you can do.
Outside consultants are less expensive for several
reasons. You don't have to pay them just to hang
around until you need them. The insights they
bring to a problem can save you headaches and
money that might result from making the wrong
A rent-an-expert brings a broad background of
experience from working with a variety of clients.
They can bring fresh views to a problem that you
might be "to familiar" with. "We've
always done it that way" can be a cloying
trap that may lead you down the path to mediocrity
and possibly the death of your organization.
Not every decision is life and death for a business,
but the wrong decision can still cost hundreds
of times the few dollars invested in consulting
a knowledgeable third party.
You need a trusted ally to help you chart your
course through the rough waters of technology.
Viking Waters provides the confidentiality and
loyalty of a partner with the savings of an outside
vendor. We provide expertise in a variety
"Consultant" is often used to describe
"temporary help". Viking Waters can
supply you with "temps" for a variety
of tasks. See our Temporary
Consulting Help section for more information
Areas of Expertise:
Our management, technical experts, and consultants
have extensive backgrounds in the following disciplines:
- Wired and optical fiber data networks: Local Area
Networks (LANs), Wide Area Networks, NT Server,
WIN2000 Server, Telecommunications.
- Wireless networks: Point to point, point to multipoint,
WiFi, hotspots, proprietary systems. Systems for
buildings, campuses, entire cities, long and short
haul relay systems, overcoming terrain and atmospheric
problems, crowded frequencies.
- Caching topologies.
- Help centers ("help desk")
- Setting up SONIC (fail-safe) rings
For a complete explanation of the tools our managers
and consultants are familiar with, visit our Custom
Software Programming and Maintenance page.
Large website projects can involve many different
disciplines such as html coders, artists, interfaces
with some of your databases, new databases, customer
tracking, security, overall design, human engineering,
sales and marketing approaches, search engine optimization
and promotion, content, links to financial services
(credit cards, etc.), quality testing, customer
feedback, user tracking. You need someone to guide
and coordinate all these disciplines to produce
a site that will be an asset to your organization
rather than just another expense.
Company procedure manuals, program documentation,
user manuals, help screens, can all involve small
or large teams. Technical writing isn't just putting
words on paper, it involves making sure the words
and illustrations are useful. The information must
be easy to find and in a form that is appropriate.
Everyone is familiar with paper manuals and documents.
They've been around for a long time. However, more
and more, information is being presented electronically,
with internal hot-links and search engines. Often
this information is in the form of links into a
software product that take the user directly to
the information most likely to answer any questions
they may have about the operation in progress.
No matter what the form, the team should produce
a work that is easy to use and understand
while still presenting all the information
the reader needs.
Come to us for the leadership you need to guide
your documentation project and produce a first-class
Computer Hardware Projects
Setting up a computer lab? Upgrading desktop computers?
Reconfiguring your network? Moving? Setting up a
new office or department? Upgrading to a new operating
system? Adding servers, switches, or routers?
It's all labor intensive and requires careful timing
and procedures to make sure no information is lost
and the impact on the day to day operation of your
staff is minimized. Company standards need to be
Bring us your hardware project management needs
for a pain-free operation.